Shipping Policy

At Groffit, we are committed to providing a fast and reliable delivery experience to all our customers. Every order is handled with care and processed within 2–3 working days after your payment is confirmed. During this time, our fulfillment team carefully picks, packs, and prepares your items for shipment to ensure they arrive safely at your doorstep.

Once your order is shipped, you will receive a tracking number within 24–48 hours. This allows you to monitor your shipment’s progress directly through our website or via the tracking link sent to your email. Our team continuously updates tracking details to keep you informed about your order status.

The estimated shipping time is 7–12 working days, depending on your location and local courier service. Please note that delivery times may vary slightly during holidays, special promotions, or unforeseen logistics delays such as customs clearance or weather conditions.

We offer worldwide shipping to most regions. If your location isn’t listed during checkout, you can reach out to our support team, and we’ll do our best to arrange a suitable delivery method.

Customs duties or import taxes, if applicable, are the customer’s responsibility and vary depending on the destination country. We recommend checking with your local customs office for more information before placing your order.

Our goal is to make your shopping experience smooth and transparent. If your order hasn’t arrived within the estimated delivery time or you haven’t received tracking details after 48 hours, please contact us at support@groffit.com — our customer care team will gladly assist you.